Bugsink vs Frappe Helpdesk

Both are self-hosted ticketing projects. This page compares how well each one is actually maintained — the part you cannot see from a feature list.

Bugsink and Frappe Helpdesk are closely matched on maintenance health (78 vs 82). Neither is the safer bet on activity alone, so choose on features, licence and the stack you already run.
BugsinkFrappe Helpdesk
Health score 78/100 82/100
Commits (11 mo) 661 2910
Commits (last 3 mo) 267 821
Stars 2.1k 3.4k
Latest release 25 Sept 2026 3 Sept 2026
Licence ⊘ Proprietary AGPL-3.0
Built with Python, Docker Docker
Typical RAM 1 GB 1 GB

Bugsink

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

78/100
Healthy

Actively maintained with regular releases.

Maintenance 28/40
Releases 25/25
Community 10/20
Momentum 15/15

Commit activity more than 71% of tracked projects; popularity more than 50%. How this is calculated.

Commits, last 11 months

2025-10: 14 commits 2025-11: 99 commits 2025-12: 5 commits 2026-01: 78 commits 2026-02: 39 commits 2026-03: 46 commits 2026-04: 52 commits 2026-05: 61 commits 2026-06: 69 commits 2026-07: 181 commits 2026-08: 17 commits

Frappe Helpdesk

Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.

82/100
Thriving

High commit volume, frequent releases and growing activity.

Maintenance 37/40
Releases 25/25
Community 12/20
Momentum 8/15

Commit activity more than 93% of tracked projects; popularity more than 60%. How this is calculated.

Commits, last 11 months

2025-10: 233 commits 2025-11: 217 commits 2025-12: 187 commits 2026-01: 204 commits 2026-02: 282 commits 2026-03: 192 commits 2026-04: 349 commits 2026-05: 425 commits 2026-06: 381 commits 2026-07: 303 commits 2026-08: 137 commits

How to read this

Everything above is measured, not opinion: commit counts and release dates come from the public repositories, and the health score ranks each project against all 1352 projects we track. Read the full method.

What this comparison deliberately does not do is tell you which has the better feature set. Maintenance health tells you which project will still be receiving security fixes in two years. Decide that first, then compare features on the projects that survive the filter.

See every option in this category: self-hosted ticketing.