Bugsink vs ITFlow

Both are self-hosted ticketing projects. This page compares how well each one is actually maintained — the part you cannot see from a feature list.

Bugsink and ITFlow are closely matched on maintenance health (78 vs 79). Neither is the safer bet on activity alone, so choose on features, licence and the stack you already run.
BugsinkITFlow
Health score 78/100 79/100
Commits (11 mo) 661 1052
Commits (last 3 mo) 267 444
Stars 2.1k 1k
Latest release 25 Sept 2026 1 Sept 2026
Licence ⊘ Proprietary GPL-3.0
Built with Python, Docker PHP
Typical RAM 1 GB 1 GB

Bugsink

Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.

78/100
Healthy

Actively maintained with regular releases.

Maintenance 28/40
Releases 25/25
Community 10/20
Momentum 15/15

Commit activity more than 71% of tracked projects; popularity more than 50%. How this is calculated.

Commits, last 11 months

2025-10: 14 commits 2025-11: 99 commits 2025-12: 5 commits 2026-01: 78 commits 2026-02: 39 commits 2026-03: 46 commits 2026-04: 52 commits 2026-05: 61 commits 2026-06: 69 commits 2026-07: 181 commits 2026-08: 17 commits

ITFlow

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

79/100
Healthy

Actively maintained with regular releases.

Maintenance 32/40
Releases 25/25
Community 7/20
Momentum 15/15

Commit activity more than 80% of tracked projects; popularity more than 35%. How this is calculated.

Commits, last 11 months

2025-10: 90 commits 2025-11: 134 commits 2025-12: 40 commits 2026-01: 80 commits 2026-02: 70 commits 2026-03: 135 commits 2026-04: 42 commits 2026-05: 17 commits 2026-06: 27 commits 2026-07: 215 commits 2026-08: 202 commits

How to read this

Everything above is measured, not opinion: commit counts and release dates come from the public repositories, and the health score ranks each project against all 1352 projects we track. Read the full method.

What this comparison deliberately does not do is tell you which has the better feature set. Maintenance health tells you which project will still be receiving security fixes in two years. Decide that first, then compare features on the projects that survive the filter.

See every option in this category: self-hosted ticketing.