ITFlow
Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).
Actively maintained with regular releases.
Commit activity more than 80% of tracked projects; popularity more than 35%. How this is calculated.
Commits, last 11 months
| Stars | 1k |
|---|---|
| Latest release | v26.09 · 1 Sept 2026 |
| Repo updated | 4 Sept 2026 |
| Licence | GPL-3.0 |
| Built with | PHP |
Is ITFlow actively maintained?
Over the last 11 months the project absorbed 1052 commits, of which 444 arrived in the most recent quarter — roughly 148 commits a month.
Activity is accelerating: the last quarter carried 129% more commits than the one before it.
The most recent tagged release, v26.09, shipped within the last month — a current, installable version exists today.
Of the 22 projects we track in Ticketing, ITFlow ranks #4 by health score — in the top quarter of its category.
What ITFlow actually does
ITFlow is a self-hosted platform designed for Managed Service Providers to handle client IT documentation, support ticketing, invoicing, and accounting tasks. Built with PHP under the GPL-3.0 licence, it provides a centralised system to track client assets and service requests. It serves as an open-source alternative to proprietary PSA and documentation tools.
Best fit: Managed Service Providers and independent system administrators who want to host their own client management and ticketing stack without paying per-seat SaaS fees.
Worth knowing: Adopting an open-source MSP platform means you are entirely responsible for data security, backups, and recovering from integration or billing errors. It also carries the usual migration overhead of moving existing client data away from established commercial alternatives.
Deployment notes
As a PHP application, it typically requires a standard web server stack such as Apache or Nginx alongside a relational database like MySQL or MariaDB. You will also need to configure persistent storage for uploaded documents and a reverse proxy to handle TLS termination.
ITFlow as a replacement for
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