Libredesk
Modern omnichannel customer support desk. Live chat, email, and more in a single binary.
High commit volume, frequent releases and growing activity.
Commit activity more than 84% of tracked projects; popularity more than 57%. How this is calculated.
Commits, last 11 months
| Stars | 3k |
|---|---|
| Latest release | v2.9.0-rc.8 · 25 Sept 2026 |
| Repo updated | 27 Sept 2026 |
| Licence | AGPL-3.0 |
| Built with | Docker, Go, Nodejs |
Is Libredesk actively maintained?
Development is ongoing. The repository recorded 1293 commits over the same window, and the last three months alone account for 618 of them.
Activity is accelerating: the last quarter carried 50% more commits than the one before it.
The most recent tagged release, v2.9.0-rc.8, shipped within the last month — a current, installable version exists today.
Of the 22 projects we track in Ticketing, Libredesk ranks #2 by health score — in the top quarter of its category.
What Libredesk actually does
Libredesk is a self-hosted customer support platform designed to handle multi-channel enquiries such as live chat and email within a single application. It consolidates inbound communications into a ticketing workflow to help teams manage and respond to user requests. The software is packaged as a single binary containing both backend and frontend components.
Best fit: Teams looking to centralise their customer support channels into a single self-hosted ticketing system without relying on proprietary cloud services.
Worth knowing: The AGPL-3.0 licence requires you to make the source code available if you modify the software and offer it as a network service. It also competes in a crowded space alongside mature alternatives with larger ecosystems.
Deployment notes
Because it runs via Docker and includes backend services written in Go and Node.js, you will typically need to configure persistent storage volumes for data retention and place it behind a reverse proxy to handle TLS termination.
Libredesk as a replacement for
Alternatives to Libredesk
Projects in the same categories, ordered by health score.
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Helpdesk software which helps you streamline your company's support, offers an easy setup, clean user interface, and automation tools to resolve customer queries efficiently.
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Real-time error tracking for your applications with all the details in one place. Easy setup with clear instructions included.
Email-based customer support application, help desk and shared mailbox (alternative to Zendesk and Help Scout).
Easy to use but powerful support and ticketing system.