Erxes vs ITFlow

Both are self-hosted ticketing projects. This page compares how well each one is actually maintained — the part you cannot see from a feature list.

Erxes scores 86 against ITFlow's 79, putting it slightly ahead on the strength of a larger community. That measures project health, not feature fit — ITFlow may still be the right choice if it does what you need.
ErxesITFlow
Health score 86/100 79/100
Commits (11 mo) 2383 1052
Commits (last 3 mo) 876 444
Stars 4.1k 1k
Latest release 24 Sept 2026 1 Sept 2026
Licence AGPL-3.0, Commons-Clause GPL-3.0
Built with Docker, Nodejs PHP
Typical RAM 1 GB 1 GB

Erxes

Marketing, sales, and customer service platform designed to help businesses attract more engaged customers.

86/100
Thriving

High commit volume, frequent releases and growing activity.

Maintenance 37/40
Releases 25/25
Community 13/20
Momentum 12/15

Commit activity more than 92% of tracked projects; popularity more than 63%. How this is calculated.

Commits, last 11 months

2025-10: 199 commits 2025-11: 209 commits 2025-12: 94 commits 2026-01: 162 commits 2026-02: 115 commits 2026-03: 272 commits 2026-04: 211 commits 2026-05: 245 commits 2026-06: 388 commits 2026-07: 239 commits 2026-08: 249 commits

ITFlow

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

79/100
Healthy

Actively maintained with regular releases.

Maintenance 32/40
Releases 25/25
Community 7/20
Momentum 15/15

Commit activity more than 80% of tracked projects; popularity more than 35%. How this is calculated.

Commits, last 11 months

2025-10: 90 commits 2025-11: 134 commits 2025-12: 40 commits 2026-01: 80 commits 2026-02: 70 commits 2026-03: 135 commits 2026-04: 42 commits 2026-05: 17 commits 2026-06: 27 commits 2026-07: 215 commits 2026-08: 202 commits

How to read this

Everything above is measured, not opinion: commit counts and release dates come from the public repositories, and the health score ranks each project against all 1352 projects we track. Read the full method.

What this comparison deliberately does not do is tell you which has the better feature set. Maintenance health tells you which project will still be receiving security fixes in two years. Decide that first, then compare features on the projects that survive the filter.

See every option in this category: self-hosted ticketing.