ITFlow vs Libredesk

Both are self-hosted ticketing projects. This page compares how well each one is actually maintained — the part you cannot see from a feature list.

Libredesk scores 85 against ITFlow's 79, putting it slightly ahead. That measures project health, not feature fit — ITFlow may still be the right choice if it does what you need.
ITFlowLibredesk
Health score 79/100 85/100
Commits (11 mo) 1052 1293
Commits (last 3 mo) 444 618
Stars 1k 3k
Latest release 1 Sept 2026 25 Sept 2026
Licence GPL-3.0 AGPL-3.0
Built with PHP Docker, Go, Nodejs
Typical RAM 1 GB 1 GB

ITFlow

Client IT documentation, ticketing, invoicing and accounting for MSPs (Managed Service Providers).

79/100
Healthy

Actively maintained with regular releases.

Maintenance 32/40
Releases 25/25
Community 7/20
Momentum 15/15

Commit activity more than 80% of tracked projects; popularity more than 35%. How this is calculated.

Commits, last 11 months

2025-10: 90 commits 2025-11: 134 commits 2025-12: 40 commits 2026-01: 80 commits 2026-02: 70 commits 2026-03: 135 commits 2026-04: 42 commits 2026-05: 17 commits 2026-06: 27 commits 2026-07: 215 commits 2026-08: 202 commits

Libredesk

Modern omnichannel customer support desk. Live chat, email, and more in a single binary.

85/100
Thriving

High commit volume, frequent releases and growing activity.

Maintenance 34/40
Releases 25/25
Community 11/20
Momentum 15/15

Commit activity more than 84% of tracked projects; popularity more than 57%. How this is calculated.

Commits, last 11 months

2025-10: 3 commits 2025-11: 47 commits 2025-12: 124 commits 2026-01: 69 commits 2026-02: 21 commits 2026-03: 79 commits 2026-04: 176 commits 2026-05: 156 commits 2026-06: 63 commits 2026-07: 215 commits 2026-08: 340 commits

How to read this

Everything above is measured, not opinion: commit counts and release dates come from the public repositories, and the health score ranks each project against all 1352 projects we track. Read the full method.

What this comparison deliberately does not do is tell you which has the better feature set. Maintenance health tells you which project will still be receiving security fixes in two years. Decide that first, then compare features on the projects that survive the filter.

See every option in this category: self-hosted ticketing.