Deskpro
On-Premise help desk software that includes email, chat, voice & help centre publishing. Full visible source code and API.
Developed outside the platforms our data source measures, so there is no activity history to score. This says nothing about the project — many unrated projects are actively maintained.
Activity data
Not available for this project. Our source collects commit history from GitHub only, and Deskpro is developed elsewhere.
| Stars | not measured |
|---|---|
| Latest release | — |
| Repo updated | — |
| Licence | ⊘ Proprietary |
| Built with | Unknown |
Is Deskpro actively maintained?
We cannot measure this one. Deskpro is developed outside the platforms our data source collects activity from, and its repository lives at www.deskpro.com — so there is no commit history or release cadence here to score.
Read that as missing data, not as a warning. Several of the best-maintained projects in this catalogue are unrated for exactly this reason. To judge it, open the repository and look at the date of the most recent commit yourself.
What Deskpro actually does
Deskpro is an on-premise help desk platform that centralises customer support channels. It provides tools for managing incoming queries via email, chat, voice, and a self-service help centre.
Best fit: It is well-suited for organisations that require a self-hosted ticketing system with full access to the source code and APIs for customisation.
Worth knowing: The software is proprietary rather than open source, and limited public release data is available to gauge its current development velocity.
Deployment notes
Because the specific underlying runtime is not detailed, you will typically need to provision persistent storage, configure a reverse proxy for TLS termination, and attach a separate relational database.
Links
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